cancellation and exchange policy

TERMS AND CONDITIONS FOR RETURN AND REFUND OF PRODUCTS

In accordance with the European legislation Elektronik Billiger UG (hereinafter EB) allows its customers to return the product purchased on its site according to the following rules:

ON-LINE PURCHASE OF A SOFTWARE LICENSE KEY

In this specific case, except for unused license key or failure due to EB, the customer, by accepting the General Conditions of Sale of EB once the key license is obtained and its number is displayed, he expressly gives up the refund.
In the event that the license key, even after acceptance of the GCS and display of the license number, is defective or unusable due to a failure from EB's side, the customer can within 14 days solicit by email a replacement with a valid key number or the refund of the price paid to the following address shop@digitalproductkey.com.
After checking the order number and the key number EB starts processing the customers' requests with the utmost speed.